Monitored call management system to ensure SLA is met. Ensured that customer service engineers are assigned to calls. Monitored white space on call system to ... improve productivity of engineers. Determined urgency call
Until you resolve an issue 8) Customize desktop applications to meet user needs 9) Record technical issues and solutions in logs 10) Direct unresolved ... issues to the level of support personnel 11) Follow up with clients to
Desktop Support Desktop Support Desktop Support Desktop Support Desktop Support ... Desktop Support Desktop Support Desktop Support Desktop Support Desktop Support Desktop Support Desktop Support Desktop Support Desktop Support
Recognized as the most compliant partner by our customers (300 client audits on yearly basis)Position: Desktop Support( DL2)Exp- 0. month ... yearCTC- 12354 (9100 in Hand)Job Type- C2HInterview Date- 07-09-2018Location-
Apply for the Role of technical Support Analyst Skills: Technical Support, Tech Support, TSR, Technical Support Executive, ... Customer Support, TSE, IT Helpdesk, TSA, Desktop Support, Helpdesk, Technical Support Engineer, Fresher, Graduate, Undergraduate
Fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. To accurately ... record, update and document requests using the IT service desk system. To
Job Description Manage and maintain the SCCM Platform components Availability and performance ensuring that the platform remains fit for purpose SCCM ... Infrastructure and agent availability Maintenance of Windows device
Job Description Key skills required for the job are: SCCM Admin System Center Configuration Manager-L3 (Mandatory) Windows Server Update Services WSUS-L2 As ... Lead Administrator, you should be able to act as Single
Communication writing. Patch updates, drivers installation Skills: Support IT remote, desktop remote, Hardware Networking Desktop Engineer ... L2, Hardware desktop support engineer L2 Experience: 4-7 Years Education: Any graduate
Level maintenance Desktop Level troubleshooting, basics of networking, Printers installations and troubleshooting, OS Installations, Data Backups etc ... Skills: Desktop Engineer, Desktop support, Desktop support engineer, Hardware
